NEW LOCATION - Next to Mall Entrance by Scotiabank
About Customer Service
A warm and friendly welcome awaits you at our Customer Service Centre, which is located at the mall entrance near Scotiabank. Our Customer Service Centre offers a wide variety of services to assist you, and is open Monday-Saturday from 9:30am-9:30pm, and Sunday from 12 noon-5pm.
Avalon Mall gift cards make the perfect gift for any season or occasion. Available in any denomination, Avalon Mall gift cards are a great gift for the person who has everything, or for those who like the gift of choice.
Bus Passes -NOW ACCEPTING DEBIT
Getting to the Avalon Mall is made easier when you ride with Metrobus. For your convenience the Avalon Mall Customer Service Centre offers route schedules & maps as well as monthly and 10 ride bus passes for seniors, adults, and children. During the school year, student semester passes are also available. Please note that as of August 2016 we will be accepting Debit and cash payments for Bus Passes.
After you have bought the perfect gift for that special someone, bring it to our Customer Service Centre to be gift wrapped. Our gift wrapping service is available all year, and our expert staff will help you select the perfect wrap for the occasion or season.
Our Customer Service Centre also provides the following services for your shopping comfort and convenience:
- Booster Service
- Coat/Parcel Check
- General Information & Inquiries
- Lost and Found
- Paging Service
- Wheelchair Loans
For information on temporary leasing please review the Temp Leasing Package (click here). Included in the package is an application form which can be filled out. Once completed and returned, your application will be reviewed and you will be contacted as soon as possible.