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Guest Services

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Providing many services for our customers.

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mall hours

Mon:9:30 am - 9:00 pm
Tue:9:30 am - 9:00 pm
Wed:9:30 am - 9:00 pm
Thu:9:30 am - 9:00 pm
Fri:9:30 am - 9:00 pm
Sat:9:30 am - 9:00 pm
Sun:12:00 pm - 5:00 pm

About Guest Services

A warm and friendly welcome awaits you at our Guest Services Centre, which is located next to Scotiabank. Our Guest Services Centre offers a wide variety of services to assist you, and is open Monday-Saturday from 9:30am-9:30pm, and Sunday from 12 noon-5pm.

Gift Cards

Avalon Mall gift cards make the perfect gift for any season or occasion. Available in any denomination, Avalon Mall gift cards are a great gift for the person who has everything, or for those who like the gift of choice. 


Getting to the Avalon Mall is made easier when you ride with Metrobus. For your convenience the Avalon Mall Guest Services Centre offers route schedules & maps as well as monthly and 10 ride bus passes for seniors, adults, and children. During the school year, student semester passes are also available. Please note that as of August 2016 we will be accepting Debit and cash payments for Bus Passes. 


After you have bought the perfect gift for that special someone, bring it to our Guest Services Centre to be gift wrapped. Our gift wrapping service is available all year, and our expert staff will help you select the perfect wrap for the occasion or season.

Added Services

Our Guest Services Centre also provides the following services for your shopping comfort and convenience:

  • Booster Service
  • General Information & Inquiries
  • Lost and Found
  • Paging Service
  • Wheelchair Loans
  • Walker Loans
  • Stroller Rentals (maximum child height 36") (TEMPORARILY UNAVAILABLE)

Temporary Leasing

For information on temporary leasing please call Guest Services. 


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